Shipping Policy

Shipping Policy

Thank you for shopping with TeamXI.

Order Processing

All products are made to order. Production typically takes 2–5 business days before shipment.

Shipping Times

United States:
• Standard Shipping: 3–7 business days after production

Please note that shipping times are estimates and may vary during holidays or peak seasons.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays

While we strive to meet estimated delivery times, TeamXI cannot guarantee delivery dates and is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.

Questions?

Please contact us through our Contact Us page if you need assistance with your order.